Additional information and claim documents
In case of an accident, please proceed as follows:
1. in order to perform the rescue operations as well as to document the circumstances and the cause of the accident, please contact the respective rescue service or institution immediately:
- in case a person has suffered, call the ambulance on 113 or 03;
- in case of fire, call the State Fire and Rescue Service on 112 or 01;
- in case of gas leakage, call the Gas Emergency Service on 114 or 04;
- in case there is a probability that the accident has been caused by activities of other individuals, please report to the police on 110 or 02 immediately;
- in case of fluid or steam leakage, please report to the manager of the building (if applicable);
2. to the extent possible, without exposing yourself to danger, take every effort to save the property and preclude further damage;
3. to the extent possible after the completion of the rescue operations, try to keep the site of the accident intact and preserve the remains of the damaged insured object;
4. Upon your return to Latvia, as soon as possible make your insurance indemnity claim in the My BTA. Having logged in to Customer Portal, you can make your indemnity claim quick and simple without having to leave your home and making any unnecessary phone calls.
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
Application – notification of civil liability insurance indemnity
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
Private property insurance claim (in case of damage to or theft of bike)
Claim – notification of civil liability insurance indemnity (in case damage is caused to the health of another person or property owned by another person)
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
Indemnity application form for damage or destruction of a Specialized Machinery and Equipment
Indemnity application form for robbery of Specialized Machinery and Equipment
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
