Accident claims
Quick and easy submission of a new application. If you want to add documents to an existing claims case, go to My BTA claims section.
What to do in the case of an accident?
1
Make sure that your health and life are not at risk. Immediately seek medical attention and call an ambulance if necessary.
2
Fill in the claim form here, report the case to BTA and submit all the necessary documents.
3
We will consider your claim as soon as possible and let you know the decision.
Additional information and claim documents
In case of an accident, please proceed as follows:
1. get medical attention immediately (if necessary, call the ambulance on 113 or 03;
2. when receiving any medical services, please keep the document which confirms the fact and the consequences of the accident, such as the medical certificate issued by the doctor and containing the diagnosis or a detailed medical description of the injury, and also keep the documents confirm the payments you have made (such as receipts, acquittances, etc.) for the medical services you have received;
3. as soon as possible, please contact the BTA Customer Service by calling 26 12 12 12 to inform about the accident, receive instructions on how to proceed, and also to register your insured event.
In case you prefer to submit an electronic insurance claim form to us by attaching it to the claim application form or e-mail, make sure you save it to your computer by all means prior to filling in.
